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Privacy Policy

Last Updated: May 2024

Welcome to the website of The KSPG HOLDINGS LTD (“we,” “us,” “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.thekspropertygroup.co.uk] (“Website”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

  1. Company Details

Full Legal Name: The KSPG HOLDINGS LTD

Address: 51 London Road, Rainham, Kent, ME8 7RG

Contact Email: info@thekspropertygroup.co.uk

Phone Number: 01634 386665

  1. Types of Information Collected

We collect the following types of personal information from you:

Names

Email addresses

Physical addresses

Phone numbers

National insurance numbers

Passport numbers

Driving license details

Special Category Data for tenancies (e.g., next of kin details, bank details)

  1. Methods of Collection

We collect information in various ways, including:

  • Online registration forms
  • Website forms
  • Paper forms
  • Customer Relationship Management (CRM) systems
  1. Purpose of Collection

We use the information we collect for several purposes, including:

  • Providing services
  • Verifying identity
  • Processing transactions
  • Sending property and marketing information
  1. Third-Party Sharing

We may share your information with third-party referencing companies who will deal with you directly.

  1. User Rights

You have the following rights regarding your personal information:

  • Request access to your data
  • Request correction of your data
  • Request deletion of your data
  • Request data portability
  • Right to be informed
  • You can exercise these rights by contacting us at info@thekspropertygroup.co.uk.
  1. Data Security

We implement several layers of security measures to protect your personal information, including:

  • SSL and TLS encryption
  • Pseudonymisation
  • Restricted access
  • IT authentication
  • Firewalls
  • Anti-virus/malware protection
  1. Cookies

We use cookies and similar technologies on our Website. We use both session cookies and persistent cookies for various purposes:

Session Cookies:

ASP.NET_SessionId: Remembers browser version and choices (Session)

LastSearch: Remembers search information (Session)

ctl_cntrlSearch: Controls search results display (Session)

Persistent Cookies:

CMS.User.Profiling.Profile: Remembers saved properties (Persistent)

Form_Your Name_Forms.RadTextInput: Stores form data (Persistent)

EstateWeb_CIP_EmailAlerts: Remembers user ID for email alerts (Persistent)

_gat: Throttles request rate for Google Analytics (1 minute)

_gid: Distinguishes users in Google Analytics (24 hours)

_ga: Distinguishes users in Google Analytics (2 years)

Shortlist: Displays saved properties (Persistent)

You can refuse cookies by adjusting your internet browser settings. For more information, visit www.allaboutcookies.org or www.youronlinechoices.eu.

  1. Changes to the Policy

We will notify you about any changes to our Privacy Policy by posting the updated policy on our Website.

  1. Additional Information

If you wish to make a complaint, please refer to www.thekspropertygroup.co.uk/complaint

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@thekspropertygroup.co.uk or 01634 386665.